Tom was very helpful and the process was made clear for redeeming my Help to Buy Equity Loan. Did need to chase occasionally for updates but only due to my eagerness to complete.

I had a great experience with Fletcher Longstaff. I engaged FL to act as my conveyancer on a London flat purchase. The flat is share of freehold, so more complex than the average transaction. What stood out most for me was the communication. Led by Tom H, FL's communication throughout the process was excellent. FL was also highly responsive, getting back to any emails I sent and questions I asked within 24 hours - always explaining things clearly. On a couple of occasions when issues/misunderstandings arose, FL addressed them promptly and without fuss. I'd also commend FL for its honesty and transparency, with respect to the conveyancing process, pricing etc. Fletcher Longstaff was a breath of fresh air compared to the atrocious and unethical service I'd received previously from a different law firm on a failed purchase. I'd definitely recommend Fletcher Longstaff, and would happily use them again.

Exceptional service from this company, especially Gareth Edwards who acted on our behalf. we received an efficient, professional level of care and attention at all times.

Craig is very professional, very efficient, and a pleasure to deal with - even in stressful situations. Highly commended.