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Client Care Terms, Conditions & Advice

Throughout your client care paperwork, whether for sale, purchase or remortgage, you will be directed to this page to view certain terms and conditions and advice.

Conveyancer

Unmatched client care in conveyancing

Each document referred to in the client care paperwork will be listed below for you to click on to review and download for your records if required.

If you have any queries on any of the document please contact your fee earner before completing your client care pack and making your choices.

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Terms of Engagement
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Lenders We Can Act For
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Important information about your Purchase Quote
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Important information about your Sale Quote
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Certified Identification Requirements
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Proof of Funds Requirements
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Important Information About Selling Your Home
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Important Information About Moving Home
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Joint Ownership Guide
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SDLT Guide
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Cybercrime Warnings
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Title Indemnity Insurance Guide
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Green Deal Guide
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New Build Homes Guide
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Buyer Beware Advice
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Knotweed Advice
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Property Searches
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Help to Buy ISA Guide
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Take Five Advice
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Complaints Procedure
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Help with your house move budget
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Privacy Policy Statement
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Building Regulations - Client Guide
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Rated 5★ Excellent

We are the UK's number 1 rated conveyancing firm on Trustpilot
We were incredibly fortunate to have Kerry at Fletcher Longstaff on our side during our recent house sale and purchase. Kerry treated us as individuals and not just as parts of an endless conveyancing stream, and there was never any difficulty in contacting her by phone or e-mail. It was obvious that she had much conveyancing knowledge and experience, and this paid dividends when difficulties arose because of impatience elsewhere in the chain. Her approach was calm, helpful and flexible throughout, but we particularly appreciated it at this most difficult point. We cannot speak highly enough of the service provided during what was probably the most stressful transaction of our lives.
Brian Riley
Thorough advice, streamlined process, and always available for clarification. Fletcher Longstaff guided me through all the nuances and pitfalls of the buying process, all I could ask for.
customer
This was my first time buying a property in the UK and Craig made everything so quick and easy. It was exactly 3 months from putting the offer in to completion. I don't think it would have happened so quickly or smoothly without Craig's assistance. He was so quick to respond to any questions that I had and he was so good, the estate agent gave up on the seller's solicitors and came to Craig instead!
Zofia
Highly recommend Kerry McGinty! She is such an excellent conveyancer. Was always available for questions, super communicative, incredibly experienced and knowledgeable. She was always a joy to talk to and helped me so, so much. The process of buying/selling property can be so arduous and stressful, but thanks to Kerry it went by in a flash.
Malik I.