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Client Care Terms, Conditions & Advice

Throughout your client care paperwork, whether for sale, purchase or remortgage, you will be directed to this page to view certain terms and conditions and advice.

Conveyancer

Unmatched client care in conveyancing

Each document referred to in the client care paperwork will be listed below for you to click on to review and download for your records if required.

If you have any queries on any of the document please contact your fee earner before completing your client care pack and making your choices.

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Terms of Engagement
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Lenders We Can Act For
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Important information about your Purchase Quote
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Important information about your Sale Quote
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Certified Identification Requirements
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Proof of Funds Requirements
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Important Information About Selling Your Home
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Important Information About Moving Home
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Joint Ownership Guide
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SDLT Guide
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Cybercrime Warnings
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Title Indemnity Insurance Guide
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Green Deal Guide
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New Build Homes Guide
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Buyer Beware Advice
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Knotweed Advice
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Property Searches
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Help to Buy ISA Guide
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Take Five Advice
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Complaints Procedure
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Help with your house move budget
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Privacy Policy Statement
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Building Regulations - Client Guide
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We are the UK's number 1 rated conveyancing firm on Trustpilot
Reviews
I was very happy with the conveyancing service provided by Gareth at Fletcher Longstaff when I bought a flat. He was very quick at replying to emails and phone calls and really helpful in answering questions and making sure the whole process was clear to me. Having him took so much stress out of the process.
Ed S
After 5 months of searching for a house, we’re finally homeowners thanks to Fletcher Longstaff Limited ! They came recommended and boy did they deliver. Gareth Edwards represented us, and I can confidently say that his performance was exceptional. He is just so good at what he does and was so professional and efficient. He did all the search from A to Z and never missed a call or an email. Fletcher Longstaff truly defy the saying 'if it sounds too good to be true, it usually is,' because they are both good and genuine. We need more companies like you!
Monaco Liberty
Everything you would want from a conveyancer; efficiency, great communication, knowledge and proactiveness. I cannot recommend Gareth Edwards enough for the quality work he did on a recent sale and for our respective customers. Thank you!
Dean Coleman
Very efficient and professional service. Our case handler in particular (Gareth Edwards) was amazing and extremely prompt to responding to any queries.
Craig Samuel