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Client Care Terms, Conditions & Advice

Throughout your client care paperwork, whether for sale, purchase or remortgage, you will be directed to this page to view certain terms and conditions and advice.

Conveyancer

Unmatched client care in conveyancing

Each document referred to in the client care paperwork will be listed below for you to click on to review and download for your records if required.

If you have any queries on any of the document please contact your fee earner before completing your client care pack and making your choices.

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Terms of Engagement
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Lenders We Can Act For
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Important information about your Purchase Quote
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Important information about your Sale Quote
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Certified Identification Requirements
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Proof of Funds Requirements
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Important Information About Selling Your Home
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Important Information About Moving Home
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Joint Ownership Guide
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SDLT Guide
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Cybercrime Warnings
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Title Indemnity Insurance Guide
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Green Deal Guide
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New Build Homes Guide
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Buyer Beware Advice
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Knotweed Advice
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Property Searches
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Help to Buy ISA Guide
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Take Five Advice
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Complaints Procedure
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Help with your house move budget
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Privacy Policy Statement
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Building Regulations - Client Guide
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Rated 5★ Excellent

We are the UK's number 1 rated conveyancing firm on Trustpilot

I cannot recommend Fletcher longstaff enough. We were first time buyers with a long buying process. Gareth was extremely communicative and helpful throughout. It was actually possible to speak to him on the phone which having experience using other conveyancers ( on previous failed purchases) was never an option. He was very proactive and responsive to my emails. Thank you!
Pearl Hamilton
Google Review

When you find yourself unexpectedly admiring the work of conveyancers, you know you’ve encountered a service that transcends the ordinary, something exceptional – and that’s precisely what Fletcher Longstaff, particularly Craig Dickson, has delivered. In an industry rife with stereotypes of sluggish responses, lack of attention, and impersonal treatment, Craig has shattered these preconceived notions, providing a level of care that redefines what one might even dare to expect from a conveyancer. Craig’s meticulousness and responsiveness weren’t just above average; they were exemplary. Throughout a complicated sale and purchase, he demonstrated a level of diligence and expedience that kept everything running smoothly, even uncovering and addressing issues overlooked by previous conveyancers during the initial purchase and subsequent equity transfer of my property. This wasn’t merely transactional efficiency – it was a kind of focused, almost ethical commitment to getting every detail precisely right. His work transformed an experience known for stress into something unexpectedly manageable, even (and I hesitate to say it) almost enjoyable.
Miro Karu
Google Review

As a first time seller the team at Fletcher Longstaff made the process smooth and efficient! They were always on hand to answer any questions and kept me up to date regularly within the process. I highly recommend the team to anyone buying or selling.
Jessica Wood
Google Review

Tom, simply put, was the most straightforward, easy-to-work with and efficient person throughout our entire purchase. We all hear negative comments about solicitors during a property purchase, and at the beginning of our journey we experienced this first hand with solicitors who decided to drop us without a moments notice. Tom and Fletcher Longstaff came recommended and honestly without him I think we could have been delayed by a few months more!
Savan Patel
Google Review